This page sets out how LEBOXO handles your personal information, the terms that govern use of this store, how orders ship, and how returns and refunds work. Please read these policies before placing an order. Where a policy below refers to a specific timeframe or amount, that figure applies to orders placed through this store. Privacy Policy. We collect the details you give us when you create an account, place an order, or contact customer care, such as your name, delivery address, phone number, and email. We use these details to process and deliver orders, answer questions, and send service messages. We do not sell your personal information. Payment is handled by secure third-party payment providers, and we only receive the information needed to confirm your payment. You may ask us to access, correct, or delete your personal data by contacting customer care, and we will respond within a reasonable period. Terms and Conditions. By using this website you agree to use it lawfully and for personal shopping only. Product images and descriptions are provided for reference, and colours may vary slightly across screens. Prices are shown in Indian Rupees and include applicable taxes unless stated otherwise. We may update prices, product availability, and these terms at any time, and changes take effect when published on this page. An order is confirmed only after we send you a confirmation message, and we may cancel an order if a product is out of stock or a pricing error occurs. Shipping Policy. Orders are processed and dispatched after payment is confirmed. Delivery timeframes depend on your location and the courier serving it, and are shown at checkout. You will receive tracking details once your order has been dispatched. Delivery may be delayed by public holidays, weather, or other events outside our control. We deliver across India; if an address cannot be serviced, we will let you know before dispatch. Return and Refund Policy. If a product is damaged, defective, or not what you ordered, contact customer care within the return window shown on the product page. Items should be unworn, unwashed, and returned with original tags and packaging. Once we receive and inspect the return, we will issue a refund to your original payment method or arrange an exchange, as you prefer. Refunds are processed within a reasonable period after approval, and banking institutions may take additional time to credit the amount. Cash on delivery orders are refunded by bank transfer to details you provide.